Refund Policy

Since our products are edible and made for personal consumption, we unfortunately do not accept returns or exchanges once the order has been delivered. This is to ensure the health and safety of all our customers. All sales made on our website are considered final.

Your satisfaction is very important to us. If you receive a product that is damaged, defective, or not what you ordered, please reach out to us within 12 hours of receiving your order. Refunds are only possible in these cases. Here is how it works:

1. Step 1

   Contact us within 12 hours

   Reach out as soon as you receive your order if the product is damaged, defective, or not what you ordered.

2. Step 2

   Share clear photos

   Send clear photos of the product and its packaging so our team can verify the issue quickly.

3. Step 3

   We verify your claim

   Once your claim is verified and approved by our team, we start your refund right away.

4. Step 4

   Refund to your original payment method

   Please allow 5-7 business days for the refund to reflect in your account.

Once your claim is verified and approved by our team, the refund will be credited back to your original method of payment. Please allow 5-7 business days for the refund to reflect in your account. We are always here to support you, so don't hesitate to get in touch with us for faster resolution.

• Orders are usually processed within 1-2 business days.
• Delivery timelines may vary between 3-7 business days depending on your location.
• Once your order has been shipped, you will receive a tracking ID so you can keep an eye on your delivery.

We want your shopping experience with Gummieswala to be completely worry-free. That's why we focus on quality, safety, and timely delivery, from the moment you place your order until the package reaches your hands.